Employment Opportunity: Operations Manager – Full Time

Position: Operations Manager
Supervisor: Executive Director

Permanent Full-time: 40 hours per week, Monday – Friday 10 am – 6 pm, with flexibility to work evenings and weekends for special events

Location: In person at Plug In ICA, occasional remote work may be possible 

Salary: $52,000

Application Deadline: May 5, 2025

This is a unionized position covered under the Collective Agreement between Plug In ICA and IATSE Local 63.

Overview:

Plug In Institute of Contemporary Art (ICA) is a dynamic, internationally recognized, award-winning centre for contemporary art that researches and presents exhibitions, publications, and public /outreach programs. Established in 1972, Plug In was created as a not-for-profit exhibition space directed by a board of practicing artists. It began as one of the first (and few) organizations on the prairies to focus exclusively on contemporary art and has retained this model while expanding its vision in significant ways. Over the past fifty years, Plug In has grown to serve local, national, and international audiences with a variety of programs and activities. The organization speaks to multiple communities who—while diverse—share an interest in contemporary art and the analysis of contemporary culture.

Plug In ICA seeks an experienced individual to contribute to its successful operation. The individual in this multifaceted administrative position will participate in all levels of the Institute’s operations.

What Plug In ICA is Seeking:

Reporting to the Executive Director, the Operations Manager provides administrative and operational management and support according to priorities established by the Director. Demonstrating self-motivation and initiative, the Operations Manager is expected to maintain the stable operation of the Institute.

Duties include:

Logistical and Administrative 

• Providing support and coordination for Plug In ICA’s day-to-day administrative operations, as well as short and long-term planning;
• Managing gallery facilities, equipment and inventory, insurance and security matters, as well as venue rental;
• Maintaining and managing data and information related to the Institute, its website, archives, electronic files, etc.;
• Other duties as assigned;

Financial

• Managing finances, e.g. maintaining accounting files including invoicing, consignment and banking transactions;
• Working with monthly Bookkeeper on month end reconciliations and budget tracking;
• Main point of contact for the annual audit, with support from Executive Director, Bookkeeper and third-party auditors;

Development and Fundraising

• Tracking and assisting with correspondence in the stewardship of patrons both corporate and individual from major gifts to membership drives;
• Providing overall coordination of Plug In ICA memberships, patron relations and other revenue-generating activities such as ecommerce and retail sales; 

Human Resources

• Human Resource support including managing bi-weekly payroll, assisting Executive Director with hiring and onboarding new staff, ensuring compliance with employer best practices and regulations; 
• Supervising and coordinating visitor services staff and volunteers: gallery attendants and interns.

Required Qualifications:

• A minimum of five years experience working in an administrative capacity is essential providing senior level support to projects, office management, supervising staff and operating with a significant level of independence.
• Proficiency in a computerized accounting environment such as QuickBooks.
• Working knowledge of fundraising programs such as GiftWorks.
• Relevant post-secondary education degree or diploma required. An equivalent combination of education, training and experience may be considered.
• Excellent communication skills, written and oral, are prerequisite.
• Excellent attention to detail, including proofreading and editing capabilities.
• Demonstrated ability to work as part of a team, and to establish and maintain good working relationships with public and staff.

Desired Qualifications:

• Experience in the non-profit sector and an arts background is preferred. 
• A second language is an asset.
• Valid driver’s license is an asset.

What Plug In Can offer:

• Salary commensurate with qualifications and experience and starts at $52,000 per annum. The position requires 40 hours of work/week.
• A health benefits package is available following the successful completion of a 6-month probationary period.
• A retirement savings plan will be instituted by Plug In in April 2026.
• Staff members are offered Plug In Memberships and a 20% staff discount in the Plug In shop.
• Vacation is accrued through hours worked and starts at a maximum of 15 days per year increasing to 20 after 3 years of service.
• Plug In ICA is a tight knit team dedicated to supporting artists and sharing their work with the community.

Application process:

Plug In encourages applications from visible and invisible minority group members including Black persons, Indigenous persons, People of colour, women, persons with disabilities, persons across the spectrum of sexual orientation and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

We are committed to removing barriers to participation. 

Should you require accommodation for disabilities during the application process, please let us know and we will work with you to meet your needs.

Interested candidates should submit a curriculum vitae and letter of interest by 5 pm Central Time on Monday, May 5, 2025. 

Full job call available below:

Operations Manager

Plug In thanks all candidates for their interest, but only those to be interviewed will be contacted.

Please submit applications to:

Gilles Hébert,

Interim Executive Director

executivedirector@plugin.org

Unit 1, 460 Portage Ave

Winnipeg MB R3C 0E8